Warranty & Returns
Main components:
Battery: 6 month
Motor: 6 month
Controller: 6 month
Frame: 6 month
Dashboard: 6 month
Tires: 3 month
Brakes/brake grips/brake cables:
3 month Accelerator/finger
paddles: 6 month
Horn/speaker: 6 month
Electronic lock: 6 month
Wear & Tear Components are NOT covered under warranty, including but not limited to:
Deck, Front Fork and Neck Assembly, Rear Fork Assembly, Stem (Battery Cabin), Stem, Handlebar, Folding Pedal, Spring Cable, Charge Port, Bottom Cover (Metal), Handlebar Grips, Handlebar Ends, Headlight, Front Fender, Rear Fender, Brake Light, Front Decorative Strips, Rear Decorative Strips, Deck Grip Tape, Bottom LED Strip, Front Fork Cover, Folding Pedal Cover, Reflective Stickers, Bottom Cover (Plastic), Kickstand, Fastener Covers, Charge Port Cover.
Non-Warranty Terms
• Products purchased from an unauthorized retailer, or purchasing from a retailer that is distributing the product outside their authorized market.
Damage to the product from misuse and/or neglect, or from not adhering to the instructions in the owner's manual. Damage caused by overloading/excessive weight, attempting tricks, running into obstacles such as curbs, or walls, pro-longed exposure to rain, and submersion in water.
• Starting or stopping too quickly (over-accelerating/over-decelerating), exceeding the maximum speed of the product. • Climbing or descending hills too quickly.
Any electrical and/or material damage or breakage not stemming from a manufacture defect.
• Any tampering, modifications or alterations made to the product or parts void the warranty.
Any water damage to any component, unless clearly stated as "waterproof (not "water-resistant") voids the warranty, as these products are not to be used in wet conditions as specified in user manuals.
Safety and Liability
X-future is not responsible or liable for injuries or damage caused by the user of products sold at X-future. All E-Bikes, E-Scooters and E-Skateboards are inspected for safety before purchase. At time of purchase all consumers of our E-Bikes, E-Scooters and E-Skateboards are to sign and date this Safety Check Form, which recommends that they follow all safety precautions, local laws, bylaws & regulations, and proper usage. Users are solely responsible for following recommended safety precautions, laws, bylaws & regulations, and proper usage. X-future is not responsible for lost or stolen items or products. By signing below you understand, confirm, and agree to all the above.
Battery: 6 month
Motor: 6 month
Controller: 6 month
Frame: 6 month
Dashboard: 6 month
Tires: 3 month
Brakes/brake grips/brake cables:
3 month Accelerator/finger
paddles: 6 month
Horn/speaker: 6 month
Electronic lock: 6 month
Wear & Tear Components are NOT covered under warranty, including but not limited to:
Deck, Front Fork and Neck Assembly, Rear Fork Assembly, Stem (Battery Cabin), Stem, Handlebar, Folding Pedal, Spring Cable, Charge Port, Bottom Cover (Metal), Handlebar Grips, Handlebar Ends, Headlight, Front Fender, Rear Fender, Brake Light, Front Decorative Strips, Rear Decorative Strips, Deck Grip Tape, Bottom LED Strip, Front Fork Cover, Folding Pedal Cover, Reflective Stickers, Bottom Cover (Plastic), Kickstand, Fastener Covers, Charge Port Cover.
Non-Warranty Terms
• Products purchased from an unauthorized retailer, or purchasing from a retailer that is distributing the product outside their authorized market.
Damage to the product from misuse and/or neglect, or from not adhering to the instructions in the owner's manual. Damage caused by overloading/excessive weight, attempting tricks, running into obstacles such as curbs, or walls, pro-longed exposure to rain, and submersion in water.
• Starting or stopping too quickly (over-accelerating/over-decelerating), exceeding the maximum speed of the product. • Climbing or descending hills too quickly.
Any electrical and/or material damage or breakage not stemming from a manufacture defect.
• Any tampering, modifications or alterations made to the product or parts void the warranty.
Any water damage to any component, unless clearly stated as "waterproof (not "water-resistant") voids the warranty, as these products are not to be used in wet conditions as specified in user manuals.
Safety and Liability
X-future is not responsible or liable for injuries or damage caused by the user of products sold at X-future. All E-Bikes, E-Scooters and E-Skateboards are inspected for safety before purchase. At time of purchase all consumers of our E-Bikes, E-Scooters and E-Skateboards are to sign and date this Safety Check Form, which recommends that they follow all safety precautions, local laws, bylaws & regulations, and proper usage. Users are solely responsible for following recommended safety precautions, laws, bylaws & regulations, and proper usage. X-future is not responsible for lost or stolen items or products. By signing below you understand, confirm, and agree to all the above.